July 10, 2025 | 8:30AM - 1PM MST
Mastering Exceptional Customer Experiences - The WOW Factor
Write your awesome label here.
-
Category: Industry & Career Foundations
-
Subcategory: Restoration Industry Intro
-
Time Required: 4 hours
-
CE Credits: 4
-
Exam: Yes
-
Check on Learning
In the fast-paced world of restoration, great customer service isn’t just a bonus—it’s a differentiator. The WOW Factor equips restoration professionals with the emotional intelligence (EQ), tools, and real-world techniques to deliver unforgettable service experiences. Learn how to turn stressful, chaotic situations into moments of trust and confidence that leave customers saying “WOW.” Whether you’re in the field or managing the project, this course will help you elevate your communication, reputation, and results.
♦ Regularly interact with clients
♦ Ever dealt with a frustrated, emotional or difficult customer
♦ Want to improve customer satisfaction, retention and referrals
♦ Looking to build confidence when asking for reviews
♦ Want to equip your team with tools for staying calm under pressure
♦ Committed to raising the bar for service in the restoration industry
♦ Ever dealt with a frustrated, emotional or difficult customer
♦ Want to improve customer satisfaction, retention and referrals
♦ Looking to build confidence when asking for reviews
♦ Want to equip your team with tools for staying calm under pressure
♦ Committed to raising the bar for service in the restoration industry