Ready To Get Your 5 Star Review?
Mastering Exceptional Customer Experiences: The WOW Factor
Live Virtual Training
July 10, 2025 | 8:30AM - 1:00PM MST
July 10, 2025 | 8:30AM - 1:00PM MST
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Category: Industry & Career Foundations
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Subcategory: Restoration Industry Intro
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Time Required: 4 hours
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CE Credits: 4
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Exam: Yes
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Get 40% OFF
Use Code: WOW40
In restoration, you’re not just fixing buildings—you’re restoring lives. That’s why customer service isn’t just important—it’s everything.
“The WOW Factor” is a high-impact, live virtual workshop designed to give restoration professionals the tools, emotional intelligence, and proven tactics to consistently exceed customer expectations—especially when stress and chaos are high.
From handling emotional customers to confidently asking for reviews, this course gives you the words, mindset, and methods to create powerful, memorable experiences that drive referrals, retention, and revenue.
♦ Project managers, techs, and office staff in the restoration industry
♦ Teams who’ve faced emotional, difficult, or high-stress clients
♦ Leaders who want to improve retention, reviews, and reputation
♦ Companies committed to standing out from the competition