The Importance of Empathy at Work

In the workplace, being empathetic helps you connect with others. It fuels productive conversations, builds stronger relationships, and boosts morale. To experience empathy, you must imagine yourself in another’s place, see things through their eyes, and consider how an experience or emotion might affect them.

It’s an essential business skill that allows you to connect with others. In this micro course, “The Importance of Empathy at Work", we’ll take an in-depth look at the value of empathy in the workplace. We’ll explain how performance can plummet without empathy and share five reasons why empathy is important.