Meeting and Exceeding Customer Expectations

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Course features
  • Category: Customer Service
  • Sub Category: Fundamentals
  • Duration: 9 minutes
  • Knowledge Check:  
Course overview
“Meeting and Exceeding Customer Expectations” delves into the crucial realm of customer service, dissecting the expectations customers hold and illustrating their profound impact on your entire organization. As customers gear up to engage with a business, their anticipation spans various dimensions.

These expectations become the measuring stick for gauging a business's worthiness of continued patronage. Join this micro course to master six essential tips for not just meeting but surpassing customer expectations. Elevate your company's reputation and cultivate enduring, positive relationships with your valued clients.
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Certificate upon Completion