August 21, 2025  | 10AM - 12PM MST

Introduction to the Restoration Industry

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Course features
  • Category: Industry & Career Foundations
  • Subcategory: Restoration Industry Intro
  • Time Required: 2 hours
  • CE Credits: 2
  • Exam: Yes
  • Check on Learning
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  • Flagship Course into the Restoration Industry
  • Reach out to us if you have more than 5 personnel or want to train your entire team

Major Course Topics

Restoration Overview & Purpose & Key Roles
Market Segmentations & Size
Services, Project Types & Cost Factors
Restoration Specific Business Models
Customer Base Diversification
Essential Skills & Best Practices
Technology Tools Critical in Restoration
Barriers & Sustainable Career Development
Current & Future Industry Trends
Certificate of Training
Course Overview

Whether you're new to restoration or transitioning from another construction field, this course provides a complete overview of the fast-growing property restoration industry. You'll explore the purpose of restoration, its relationship with insurance, emergency services, and customer care—plus how technology, soft skills, and certifications play a role.

Dive into market trends, project types, and key industry players like adjusters and TPAs. Understand different business models, revenue streams, and the skills that drive success. By the end, you’ll have a solid grasp of the industry and a clear sense of where you fit—whether you're pursuing a hands-on role, leadership, or ownership.

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What you will learn

In this course, you’ll learn what the restoration industry is all about—how it works, who it serves, and where you fit in. You’ll explore different project types, customer segments, and business models, while gaining insight into insurance processes, technology tools, and industry roles like adjusters and TPAs. Along the way, you’ll uncover the skills, certifications, and strategies that drive success in this fast-paced, high-trust field—whether you’re on the jobsite, in the office, or building a business.

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You should attend if....
Newcomers entering the restoration or insurance-based construction space
Construction professionals pivoting into restoration
Office and field team members seeking industry orientation
Entrepreneurs and technicians looking to launch or grow a restoration business
Anyone exploring career development in a recession-resilient, purpose-driven field