How to Have a Difficult Conversation

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Course features
  • Category: Communication
  • Sub Category: Difficult Situations
  • Duration: 9 minutes
  • Knowledge Check:  
Course overview
Many people avoid tough conversations with coworkers. They don't want to hurt someone's feelings or make anyone mad. However, it is inevitable that eventually you're going to need to discuss negative feedback or talk about uncomfortable subjects at work. Although it can be very hard, having a difficult conversation provides growth opportunities.

Many times, it offers an opportunity to work through issues, foster self-awareness, and make positive changes. “Strategies for Handling Difficult Conversations” help you identify how to have a difficult conversation, how to stay on topic, and get positive results. You examine four steps for navigating these conversations and learn it is much more than what you say, but how you say it to produce desired outcomes. Remember, the power of words is STRONG! Ready, let’s start learning.
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  • Access to over 150 micro-courses,     free webinars, and other training

  • Member discount of 10% for
    premium training courses and certification programs

  • Assistance with Professional    
    Development pathway

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