Handling Difficult Reactions to Feedback

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Course features
  • Category: Team Management
  • Sub Category: Performance Management
  • Duration: 19 minutes
  • Knowledge Check
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Certificate of Training

Course overview

Fear of negative reactions often prevents managers from providing constructive feedback, a leading reason for feedback avoidance. Feedback discussions are inherently challenging, and the discomfort intensifies when employees react defensively, cry, or lash out.

However, this micro course, 'Handling Difficult Reactions to Feedback,' offers essential insights. You'll acquire best practices to navigate the five most common and challenging reactions—such as silence, anger, or denial—empowering you to handle worst-case scenarios with confidence, professionalism, and effectiveness.