Escalating Issues to Your Boss
Course features
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Category: Communication
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Sub Category: Difficult Situations
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Duration: 6 minutes
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Knowledge Check:
Course overview
A common dilemma in the workplace is finding the right time to approach your busy boss with workplace challenges. She's always engaged with more important things, and you don't want to bug her. You avoid asking questions. But then something goes wrong. Perhaps it’s a conflict with a client, a task oversight, or a delay in a key project timeline. There’s a problem that makes you wonder, “Is this an issue that I should bring to my boss? Or should I handle this myself?”
“Escalating Issues to Your Boss” explores the fine line between issues you should handle and those that are better suited for your boss. You'll learn when, and how, to escalate issues to upper management. This 6 min micro course equips you with a 5-step process that helps you identify good reasons for escalation, when to escalate, and how to effectively escalate. – Start your learning on this crucial skill today.
“Escalating Issues to Your Boss” explores the fine line between issues you should handle and those that are better suited for your boss. You'll learn when, and how, to escalate issues to upper management. This 6 min micro course equips you with a 5-step process that helps you identify good reasons for escalation, when to escalate, and how to effectively escalate. – Start your learning on this crucial skill today.
Certificate upon Completion
Personal Plan
I'm ready to elevate my career.
Great Value
Personal Plan
$15/mo
$15/mo
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Personal Dashboard
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Access to over 150 micro-courses,
free webinars, and other training -
Member discount of 5% for premium training courses and certification programs
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Assistance with Professional Development pathway
Best Value
Personal Plan
$175 Annually
$175 Annually
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Learn as you need it
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Full menu of training courses available when you need them
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Benefits of this plan
Increased Performance through People Skills
Research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center has all concluded that 85% of job success comes from having well‐developed people skills.
Experience Growth
The impact of people skills and personality development on an individual's & company's success cannot be overstated. In fact, research has shown that employees with strong soft skills are more likely to be productive, motivated, and engaged. They tend to produce a more positive and stronger culture that has higher customer satisfaction rates, lower staff turnover, and a better overall reputation.
Elevate your career
Learn to be an outstanding contributor and get noticed by becoming an effective communicator, demonstrate professionalism, and foster business relationships. See a major increase in your ability to collaborate, communicate, be a team player, solve problems, adapt, increase your productivity, and gain a higher level of trust.