Effective Communication with Customers

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Course features
  • Category: Customer Service
  • Sub Category: Customer Communication Basics
  • Duration: 12 minutes
  • Knowledge Check:  
Course overview
Revolutionize your customer connections by elevating your business impact with effective communication. Unleash the power of persuasion, uncover secrets of active listening, and transform every interaction into a remarkable customer experience.

In the micro course, “Effective Communication with Customers” you’ll learn essential tips to communicate with customers more effectively and how to leave a positive impact.
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Certificate upon Completion

Personal Plan
I'm ready to elevate my career.

Master relationship-building, initiative, teamwork, and positive contributions at work with our subscription to 150+ strategically aligned courses.
Only $15 per month or $175 annually after trial. Cancel anytime.
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Personal Plan
$15/mo
Billed monthly
Cancel anytime.
  • Personal Dashboard
  • Access to over 150 micro-courses,
    free webinars, and other training
  • Member discount of 5% for premium training courses and certification programs
  • Assistance with Professional Development pathway

Best Value

Personal Plan
$175 Annually
1-time payment
Cancel anytime.

  • Personal Dashboard

  • Access to over 150 micro-courses,     free webinars, and other training

  • Member discount of 10% for
    premium training courses and certification programs

  • Assistance with Professional    
    Development pathway

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Benefits of this plan

Increased Performance through People Skills

Research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center has all concluded that 85% of job success comes from having well‐developed people skills.


Experience Growth

The impact of people skills and personality development on an individual's & company's success cannot be overstated. In fact, research has shown that employees with strong soft skills are more likely to be productive, motivated, and engaged. They tend to produce a more positive and stronger culture that has higher customer satisfaction rates, lower staff turnover, and a better overall reputation.

Elevate your career

Learn to be an outstanding contributor and get noticed by becoming an effective communicator, demonstrate professionalism, and foster business relationships. See a major increase in your ability to collaborate, communicate, be a team player, solve problems, adapt, increase your productivity, and gain a higher level of trust.