Conquering Empathy Fatigue

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Course features
  • Category: Customer Service
  • Sub Category: Customer Service Skills
  • Duration: 6 minutes
  • Knowledge Check:  
Course overview
Empathy is a cornerstone of exceptional customer service; however, it is not an endless resource. The daily care of customers can take a toll on your emotional well-being. Without effective strategies to combat stress, you risk exhaustion, demotivation, and a decline in your performance.

Join “Conquering Empathy Fatigue”, a micro course that helps you discover the intricacies of empathy fatigue and empower yourself to unravel this common stress culprit in customer-facing roles. Gain insights into what empathy fatigue entails, recognize warning signs, and equip yourself with four powerful strategies to overcome it. Elevate your resilience and ensure you're always delivering your best in the world of customer service.
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  • Access to over 150 micro-courses,
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  • Member discount of 5% for premium training courses and certification programs
  • Assistance with Professional Development pathway

Best Value

Personal Plan
$175 Annually
1-time payment
Cancel anytime.

  • Personal Dashboard

  • Access to over 150 micro-courses,     free webinars, and other training

  • Member discount of 10% for
    premium training courses and certification programs

  • Assistance with Professional    
    Development pathway

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Benefits of this plan

Increased Performance through People Skills

Research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center has all concluded that 85% of job success comes from having well‐developed people skills.


Experience Growth

The impact of people skills and personality development on an individual's & company's success cannot be overstated. In fact, research has shown that employees with strong soft skills are more likely to be productive, motivated, and engaged. They tend to produce a more positive and stronger culture that has higher customer satisfaction rates, lower staff turnover, and a better overall reputation.

Elevate your career

Learn to be an outstanding contributor and get noticed by becoming an effective communicator, demonstrate professionalism, and foster business relationships. See a major increase in your ability to collaborate, communicate, be a team player, solve problems, adapt, increase your productivity, and gain a higher level of trust.